The Entire Record

How do you know whether or not you have received the entire record from a medical provider? You actually cannot really tell unless you go through each page of the record and chronologically organize it. Then you have to look at the top and bottom of each page to find identifiers that indicate that the progress note, lab report or physician order don't appear to continue on another page. Often the page will indicate page 3 of 4. These are easy, but only if you chronologically organize them. Then, once organized you have to call the provider and ask that the missing pages be mailed or faxed to be inserted prior to bates numbering and distribution. Keais has to go back to the provider 35% of the time to have missing pages resent for insertion prior to bates numbering.

Some firms have their own staff organize records. While this seems to save time and money and many feel that a records company wouldn't be as thorough, these are all misconceptions. First, the fact that Keais can fill in missing pages prior to delivery, eliminates a lot of delay. Keais has a staff that has fine tuned the process of organizing and provides a meticulously arranged chart for much less than a legal secretary's hourly rate.
Lawyers and Expert Witnesses time spent on a chart is drastically reduced and much more thorough when they start with a Keais Organized Record!